At Aavanya Classics LLP, we strive to deliver high-quality products that meet your expectations. However, in the rare instance that you receive an incorrect, damaged, or mismatched product, we are pleased to offer an exchange under the following terms and conditions:

Eligibility for Exchange

1. Wrong Product: If you receive a product different from the one you ordered.
2. Colour or Size Mismatch: If the product delivered has a different colour or size from what you ordered.
3. Damaged Product: If you receive a product that is damaged.

Steps to Apply for Exchange

1. Photographic Proof: Send clear photographs of the wrong product, mismatched colour/size, or damaged product to our email at aavanyaclassics@gmail.com. Please include your reference number in the email.
2. Timely Application: Submit your exchange request within 48 hours of receiving the product. Requests beyond this time frame will not be entertained.
3. Intact Tags and Labels: Ensure that the product is unused, and all tags and labels remain intact. Products without original tags and labels will not be accepted for exchange.

Exchange Process

• Once we receive your request and verify the details, we will process the exchange.
• Exchange is subject to product availability in stock.
• If the requested product is unavailable, we will initiate a full refund as per our Refund Policy.

Important Notes

• Products must be returned in their original condition, along with the original packaging.
• Any tampering, usage, or damage to the product post-delivery will make the product ineligible for exchange.

 

We value your trust and aim to resolve exchange requests promptly and professionally. For any queries or assistance, please feel free to contact us at aavanyaclassics@gmail.com or visit our website at www.aavanyaclassics.com.

Thank you for choosing Aavanya Classics LLP!